Privacy Policy

This Privacy Policy describes how charlescutlerphd.com ("this website") collects, uses, and shares information from visitors. It is provided in compliance with the California Online Privacy Protection Act (CalOPPA).

Information We Collect

Contact Form

When you submit the contact form on this website, we collect:

• First name
• Last initial
• Email address
• Phone number
• Patient type (optional - e.g., "myself," "my teenager")
• Contact preference (optional - phone, email, or either)
• Preferred time to be reached (optional)
• A brief message (optional)

The form explicitly asks visitors not to include clinical history, symptoms, diagnoses, or insurance information. This form is not designed or intended to transmit sensitive health information.

Website Analytics

This website uses Umami Analytics, a privacy-focused analytics service. Umami does not use cookies, does not collect personally identifiable information, and does not track individual visitors across sessions or websites. Data is limited to aggregate information such as page views, approximate country of origin, browser type, and device type.

How We Use Your Information

Information submitted through the contact form is used solely to:

• Respond to your inquiry
• Schedule a consultation with Dr. Cutler

We do not use your contact information for marketing, advertising, or any purpose unrelated to your inquiry.

Sharing of Information

We do not sell your personal information. We share it only as necessary to operate this website:

• Amazon Web Services (AWS SES): Contact form submissions are delivered to Dr. Cutler by email using AWS Simple Email Service. AWS processes message content in transit as part of this delivery.
• Umami Analytics: No personal information is shared with Umami. It receives only non-identifiable, aggregate usage signals.

We do not share your information with any other third parties, advertisers, or data brokers.

Cookies and Tracking

This website does not use cookies for tracking or advertising. Umami Analytics operates without cookies and does not place any tracking technologies on your device.

This website does not respond differently to browser "Do Not Track" (DNT) signals because we do not engage in behavioral tracking regardless of DNT status.

Data Retention

Contact form submissions are delivered to Dr. Cutler by email and retained according to standard professional recordkeeping practices. If you would like your information removed before any professional relationship has been established, you may contact us using the information below.

Your Rights

You may contact us at any time to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (prior to the establishment of a professional relationship)

To exercise these rights, contact Dr. Cutler directly by phone or via the contact page.

Clinical Records and HIPAA

This policy governs information collected through this website only. If you are an established patient with questions about the privacy of your clinical records, those are governed by HIPAA and Dr. Cutler's Notice of Privacy Practices, which is provided at intake.

Changes to This Policy

If we make material changes to this policy, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Contact

Charles M. Cutler, Ph.D.
4180 La Jolla Village Drive, Suite 550
La Jolla, CA 92037
858-521-9382